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Nicolas Nova

Hidden Laboratories of Care: smartphone repair shops as social hubs

Hours and dates

  • Oct 28 from 12:40 to 13:20

The place

Theatre

Language

English

AboutNicolas Nova

Nicolas Nova is an anthropologist, design researcher, and writer. With a multidisciplinary background in social sciences, information technologies, design, and natural sciences, Nicolas uses ethnographic approaches to investigate everyday cultures in order to tell stories, and employs design techniques to explore the implications of new technologies as well as environmental change. Co-founder of a design fiction agency called The Near Future Laboratory, he is also Professor at the Geneva University of Arts and Design (HEAD–Genève).

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ConferencesHidden Laboratories of Care: smartphone repair shops as social hubs

“Dr. Smartphone,” “iklinik,” “Smartphone clinique…” These are some of the names of a new type of business that has appeared in the past ten years: smartphone repair stores. The services provided vary, but they tend to focus on the material elements of the handset or terminal. Repair technicians may also be able to address software issues, or provide help to local people living in the neighborhood (from advices about addressing other areas of everyday life impacted by digital technologies to administrative tasks). The talk will address how these places can be seen as “hidden laboratories of care” for local communities, beyond simply “repairing” smartphones.

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